Yorkshire's 'bookseller from hell' regrets calling customer 'a pain in the arse'

A secondhand bookshop owner who has received more than 20 complaints about his rudeness has admitted he was wrong to call a customer a “pain in the arse”. Steve Bloom, who runs Bloomindales in the Yorkshire Dales, has been criticised for asking visitors for a 50p entry fee, with the chairman of Hawes parish council branding him “the bookseller from hell”. Bloom, who described himself as “not really a people person”, said the council had given the issue more importance than it deserved.
Read more: https://www.theguardian.com/uk-news/2017/jan/04/yorkshires-bookseller-from-hell-regrets-calling-customer-a-pain-in-the-arse?source=Snapzu