If you’ve ever done any contextual inquiry or usability testing, you’ve probably observed first hand the difference between what people say they will do and what they actually end up doing. This post is a quick roundup of the most enlightening books on the task of designing information systems for messy, irrational humans. By Andy Fitzgerald.
Read more: https://medium.freecodecamp.com/a-cognitive-sciences-reading-list-for-designers-5297c2934aa9#.sxlogfcoz?source=Snapzu
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